For any questions about our affiliate program, email our affiliate manager Jutta at jutta@protein.com and she'll get back to you ASAP(Typically reply within 1–2 business days)

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The item I ordered was delivered destroyed, what do I do?

I did not received all the products I ordered or received the wrong product, what do I do?

Can I change products in my order?

Can I cancel my purchase?

Purchase

Where do you send my invoice?

How can I pay?

Payment

Can I change my address?

How do I track my package?

My items do not look exactly like the pictures on the website, why?

My package is marked delivered but it's not there

Delivery

I do not like how the powder tastes, how do I return it?

How do I make a return?

Can I exchange my products for other products?

How do I make a claim?

Returns and claims

Can I try your products before buying a whole can of powder?

I do not like the taste of my powder, what should I do?

Do you have lactose-free powders?

Can I mix your products with my medicine?

I do not see any results from my dietary supplement, am I doing something wrong?

Do you have gluten-free powders?

Can pregnant / breastfeeding women drink SLIM / protein powder?

Is there an age limit on the use of your products?

My product do not look exactly like in the picture?

Can pregnant/nursing women drink SLIM/protein powder?

What is the difference between SLIM meal replacement and protein powder? Which works best for weight loss?

Can I replace all my meals with SLIM meal replacement and for how long can I do so?

Can you lose weight with meal replacements?

Are meal replacements good?

How do a make a SLIM meal replacement?

The jar is only half full, last time I bought it there was more?

Which flavor is the least sweet?

Can I use SLIM Meal Replacement if I want to gain weight?

Meal replacements

How much protein do I need per day?

What is the difference between protein powder and SLIM?

Should I use protein powder?

What is the difference between your various protein powders?

Can I replace a meal with protein powder since it contains fewer carbohydrates?

Can you use protein powder even if you don't exercise, and should I take it every day?

Can you drink protein powder while pregnant or breastfeeding?

Protein powder

Are the Self-Tanning Capsules safe?

Can the Self-Tanning Capsules cure my skin condition?

Can I use Sunbeds or Sunbathe while using the Self Tanning capsules?

How do your Self-Tanning Capsules work?

Self tanning capsoules

How many servings can I drink per day?

How do I know if I need collagen?

Collagen

Can I combine BodyFat Burner Day with Night?

How quickly will I see results from the capsules?

Why can't I take BodyFat Burner Night when I'm on SSRI medication?

Can I take these when I'm pregnant or breastfeeding?

Can I mix both Collagen Fat Burner and BodyFat Burner capsules?

Bodyfat burners

What is glucomannan and what are its benefits?

How does appetite suppression work?

Glucomannan, Hunger Control 2.0

What is Clear Whey and how is it different from regular whey protein?

Is Clear Whey suitable for people with lactose intolerance?

Can Clear Whey help with muscle building and recovery?

Is it safe to consume Clear Whey daily?

Does Clear Whey support weight loss or weight gain?

Can Clear Whey be used in recipes or only as a drink?

Clear Whey

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